How We Win

Mindset

  1. 1.

    No Moats. Nothing is defensible.

  2. 2.

    No IP. Everything can be copied.

  3. 3.

    No Red. No debt, no bloat, only positive CAC.

Lifestyle

  1. 4.

    Product development is life.

  2. 5.

    Obey the numbers, not emotions.

  3. 6.

    Customer delight is everything.

  4. 7.

    Everything is for sale.

  5. 8.

    Safe is death.

    All offense, all the time. Stack the deck. Shoot the puck.

Craig M. Maloney
Craig M. Maloney
Founder & Head of Customer Delight
Signature of Craig M. Maloney